Privacy policy

Oeren Plage is committed to protecting your privacy. Contact us if you have questions or problems concerning the use of your personal data, we will be happy to help you.
By using this website and / or our services, you agree to the processing of your personal data as described in this privacy policy.

1. Definitions
2. Data protection principles we follow
3. What rights do you have on your personal data?
4. What personal data do we collect about you?
5. How do we use your personal data?
6. Who else has access to your personal data?
7. How do we secure your data?
8. Children
9. Information about cookies
10. Access to my personal information / Right to be forgotten
11. Contact information
12. Changes

1. Definitions
Personal data – any information relating to an identified or identifiable natural person.
Processing – any transaction or set of transactions made on personal data or sets of personal data.
Person concerned – a natural person whose personal data is being processed.
Child – a natural person under 16 years old.
We / us (in capitals or not) – Oeren Plage, publisher of this website.

2. Principles of data protection
We are committed to the following data protection principles:

• The treatment is legal, fair, transparent. Our treatment activities have legitimate motives. We always consider your rights before processing personal data. We will provide you with information regarding the treatment on request.
• Treatment is limited to the goal. Our processing activities correspond to the purpose for which the personal data was collected.
• Processing is done with a minimum of data. We collect and process only the minimum amount of personal data required for any purpose.
• Treatment is limited with a period of time. We will not keep your personal data for longer than necessary.
• We will do our best to ensure the accuracy of the data.
• We will do our best to ensure the integrity and confidentiality of the data.

3. Rights of the data owner
The owner of the data has the following rights:

1. Right to information – which means that you need to know if your personal data is being processed, what data is collected, where it comes from and why and by whom it is processed.
2. Right of access – which means that you have the right to access the data collected from / about you. This includes your right to request and obtain a copy of your personal data collected.
3. Right of rectification – which means that you have the right to request the rectification or erasure of your personal data that is inaccurate or incomplete.
4. Right of erasure (or right to be forgotten) – which means that under certain circumstances you may request that your personal data be erased from our archives.
5. Right to Restrict Processing – meaning that certain conditions apply, you have the right to restrict the processing of your personal data.
6. Right to oppose the treatment – which means in some cases that you have the right to oppose the processing of your personal data, for example in the case of direct marketing.
7. Right to oppose automated processing – which means that you have the right to oppose automated processing, including profiling; and not be subject to a decision based solely on automated processing. This right, you can exercise it whenever there is a result of profiling that produces legal effects concerning or affecting you in a significant way.
8. Right to data portability – you have the right to obtain your personal data in a machine-readable format or, if it is feasible, as a direct transfer from one processor to another.
9. Right to File a Complaint – In the event that we deny your request for access rights, we will provide you with a reason. If you are not satisfied with the way your application has been processed, please contact us.
10. Right to help from the supervisory authority – which means you have the right to help from a supervisory authority and the right to other legal remedies such as claiming damages.
11. Right to withdraw your consent – you have the right to withdraw any consent given for the processing of your personal data.

4. Data we collect

Information you have provided us
This can be your email address, your name, your billing address, your home address, etc., mainly the information needed to provide you with a product / service or to improve your customer experience. We record the information you provide to us so that you can comment or perform other activities on the website. This information includes, for example, your name and e-mail address.

Information automatically collected about you
This includes information stored automatically by cookies and other session tools. For example, your cart information, your IP address, your purchase history (if any), etc. This information is used to improve your customer experience. When you use our services or view the content of our website, your activities may be logged.

Information from our partners
Not applicable.

Information available to the public
We may collect information about you that is publicly available.

5. How do we use your personal data?

We use your personal data for:

• Provide you our services. This includes, for example, registering your account; provide you with other products and services that you have requested; provide you with promotional items at your request and contact you regarding these products and services; communicate and interact with you; and inform you of changes to services.
• Improve your customer experience
• fulfill a legal or contractual obligation

We use your personal data for legitimate reasons and / or with your consent.

Due to the conclusion of a contract or the performance of contractual obligations, we process your personal data for the following purposes:

• To identify you
• To provide or offer you products or services
• To communicate with you, whether for the sale or billing of our products or services or to provide you with information
On the basis of a legitimate interest, we treat your personal data for the following purposes:
• To send you personalized offers * (from us and / or our carefully selected partners)
• Administer and analyze our customers (buying behavior and history) to improve the quality, variety and availability of the products / services offered / provided;
• Conduct customer satisfaction surveys;

As long as you have not informed us otherwise, we intend to offer you products / services similar or identical to your purchase history / browsing behavior to be our legitimate interest.

With your consent, we process your personal data for the following purposes:

• Send you newsletters and commercial offers (from us and / or our carefully selected partners)
• Respond to your requests about our products and services

We process your personal data in order to fulfill the obligations arising from the law and / or use your personal data for the options provided by law. We reserve the right to anonymize the personal data collected and to use this data. We will only use data outside the scope of this policy if it is anonymized. We keep your billing information and other information collected about you for as long as necessary for accounting purposes or other legal obligations up to a maximum of 3 years.

We may process your personal data for other purposes that are not mentioned here, but that are consistent with the original purpose for which the data was collected. To do this, we will ensure that:

• The link between the purposes, the context and the nature of the personal data is suitable for further processing;
• Further processing would not harm your interests and
• There would be an appropriate backup for the treatment.

We will inform you of any further processing and these purposes.

6. Who else can access your personal data?

We do not share your personal data with strangers. In some cases, personal data about you is provided to our trusted partners to enable you to provide the service or improve your customer experience.

We only work with processing partners who can ensure an adequate level of protection of your personal data. We disclose your personal data to third parties or officials when we are legally bound to do so. We may disclose your personal information to third parties if you have consented to it or if there are other legal grounds.

7. How do we secure your data?

We do our best to protect your personal data. We use secure protocols for communication and data transfer (such as HTTPS). We use anonymization and pseudonyming where appropriate. We monitor our systems for potential vulnerabilities and attacks.
Even if we do our best, we can not guarantee the security of information. However, we are committed to informing the relevant authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do all that is reasonably possible to prevent security breaches and assist the authorities in the event of a breach.
If you have an account with us, please note that you must keep your username and password secret.

8. Children
We do not intend to collect or knowingly collect information from children. We do not target children with our services.

9. Cookies and other technologies we use

We use cookies and / or similar technologies to analyze customer behavior, administer the website, track user movements, and collect user information. This is done in order to personalize and enhance your experience with us.
A cookie is a small text file stored on your computer. Cookies store the information used to help run the sites. Only we can access cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may prevent you from using certain functions.
We use cookies for the following purposes:
Cookies required: These cookies are necessary for you to use certain important features on our website, such as login. These cookies do not collect any personal information.
Functionality cookies: These cookies provide features that make the use of our service more convenient and allow to offer more personalized features. For example, they can remember your name and email address in comment forms. You do not need to re-enter this information the next time you comment.
Analytical Cookies: These cookies are used to track the use and performance of our website and services.
Advertising Cookies: These cookies are used to serve ads that are relevant to you and your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed on the website by ad networks with the permission of the site operator. These cookies remember that you have visited a website and that this information is shared with other organizations such as advertisers. Often, targeting or advertising cookies will be linked to the site features provided by the other organization.
You can delete the cookies stored in your computer via the settings of your browser. You can also control certain third-party cookies by using a privacy-enhancing platform, such as or . For more information on cookies, visit .
We use Google Analytics to measure traffic on our website. Google has its own privacy policy that you can read here . If you want to disable tracking by Google Analytics, check it here. If you’d like to opt out of Google Analytics tracking, visit the Google Analytics opt-out page .

10. Access to my personal information / Right to be forgotten

In accordance with the European General Data Protection Regulation ( GDPR ), you can access your personal data and delete it completely by clicking on the link below:

Manage my personal data

You can also request the sending, modification or deletion of your personal data by filling out the contact form .

11. Contact information

If you have any questions about this privacy policy, you can find our contact information on the legal notice page.

12. Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy.